Privacy policy

Last Updated: September 11, 2025

NHN Learning operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). Our store is powered by Shopify, which helps us provide you a secure and seamless shopping experience.

This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us in Pakistan.

1. Personal Information We Collect

We may collect the following information:

  • Contact details: Name, billing/shipping address, phone number, and email.

  • Payment information: Cash on Delivery details, bank transfer information, or mobile wallet details (JazzCash, Easypaisa).

  • Account information: Username, password, preferences, and settings (if you create an account).

  • Order details: Items viewed, added to cart, purchased, returned, or exchanged.

  • Communications: Emails, calls, or messages with our support team.

  • Device and usage data: IP address, browser type, and interaction with our website.

2. Sources of Information

We collect your information:

  • Directly from you (when you shop, create an account, or contact us).

  • Automatically through your device (cookies, website tracking tools).

  • From service providers (payment processors, shipping companies like PostEx).

3. How We Use Your Information

We use your information to:

  • Fulfill orders: Deliver products, process returns/refunds, and confirm payments.

  • Communicate: Send order updates, invoices, and customer service responses.

  • Promotions: Share offers, discounts, and updates (only if you opt in).

  • Fraud & security: Detect and prevent fraud or misuse.

  • Legal compliance: Meet regulatory requirements in Pakistan.

4. How We Share Your Information

We may share your personal information with:

  • Shopify (store platform).

  • PostEx Courier (for shipping and delivery).

  • Payment processors (JazzCash, Easypaisa, banks).

  • Service providers (IT, analytics, marketing partners if applicable).

  • Only when legally required by authorities.

5. Data Security & Retention

  • We use reasonable measures to keep your data safe.

  • Your data is kept only as long as necessary for business, tax, and legal purposes.

6. Your Rights

You have the right to:

  • Request access to your information.

  • Correct or update your details.

  • Request deletion of your account/information (where legally allowed).

  • Opt out of promotional messages at any time.

7. Complaints

If you have privacy-related concerns, you may contact us directly at info@nhnlearning.com

8. International Transfers

Since NHN Learning currently serves Pakistan only, your data is primarily processed and stored within Pakistan. Shopify may store some information outside Pakistan, but it is protected under secure agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

📞 Contact Us

If you have any questions, please contact us: